At some point today, some agents with our company have noted that they could not get access to the MLS.
Bob finally got through to SABOR and the problem has been resolved. MLS access should be restored.
Monday, December 31, 2007
Monday, December 24, 2007
Merry Christmas
Merry Christmas! I hope everyone has a blessed and wonderful Christmas. Our office closes at noon today and will re-open again on Wednesday. Enjoy your egg nog!
Bernie
Bernie
Thursday, December 20, 2007
E-Team Assignments
Just a reminder, to receive future assignments, you must have a current appointment for all prospects in your inventory. There are no exceptions. If you have been notified that your inventory is not current, please correct the problem and let management know when you are current. Additionally, it is important that you delete your old appointments. If there are old appointments on the calendar, management can only assume that you did not keep that appointment. If there are any appointments on the calendar for the current and previous months, no new assignments will be made until those old appointments are either deleted or rescheduled.
Thursday, December 13, 2007
New Agent Safety Policy
AGENT SECURITY POLICIES
Emergency Calls To The Office
If an agent feels threatened by their customer/prospect while showing a home and needs help they should excuse themselves, make up a story about needing disclosures on that home from the office and call the office for information on the particular address you are showing. This will alert the office that there is a problem at that address and we can call the police and management, in that order.
The message should be something like:
“This is ______ _____________ and I need you to check the red file on, i.e., 123 little john road for any disclosures.” Please call me on my cell with that info as soon as possible. Thank you”
The red file reference is the receptionist’s clue that you need police help and reception will make that call and explain to the police that it is an emergency and you need help.
Reception will then call the manager to keep them up to date on the incident.
Emergency Calls To The Office
If an agent feels threatened by their customer/prospect while showing a home and needs help they should excuse themselves, make up a story about needing disclosures on that home from the office and call the office for information on the particular address you are showing. This will alert the office that there is a problem at that address and we can call the police and management, in that order.
The message should be something like:
“This is ______ _____________ and I need you to check the red file on, i.e., 123 little john road for any disclosures.” Please call me on my cell with that info as soon as possible. Thank you”
The red file reference is the receptionist’s clue that you need police help and reception will make that call and explain to the police that it is an emergency and you need help.
Reception will then call the manager to keep them up to date on the incident.
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