Monday, December 31, 2007

MLS Access Problem

At some point today, some agents with our company have noted that they could not get access to the MLS.

Bob finally got through to SABOR and the problem has been resolved. MLS access should be restored.

Monday, December 24, 2007

Merry Christmas

Merry Christmas! I hope everyone has a blessed and wonderful Christmas. Our office closes at noon today and will re-open again on Wednesday. Enjoy your egg nog!

Bernie

Thursday, December 20, 2007

E-Team Assignments

Just a reminder, to receive future assignments, you must have a current appointment for all prospects in your inventory. There are no exceptions. If you have been notified that your inventory is not current, please correct the problem and let management know when you are current. Additionally, it is important that you delete your old appointments. If there are old appointments on the calendar, management can only assume that you did not keep that appointment. If there are any appointments on the calendar for the current and previous months, no new assignments will be made until those old appointments are either deleted or rescheduled.

Thursday, December 13, 2007

New Agent Safety Policy

AGENT SECURITY POLICIES

Emergency Calls To The Office




If an agent feels threatened by their customer/prospect while showing a home and needs help they should excuse themselves, make up a story about needing disclosures on that home from the office and call the office for information on the particular address you are showing. This will alert the office that there is a problem at that address and we can call the police and management, in that order.

The message should be something like:

“This is ______ _____________ and I need you to check the red file on, i.e., 123 little john road for any disclosures.” Please call me on my cell with that info as soon as possible. Thank you”

The red file reference is the receptionist’s clue that you need police help and reception will make that call and explain to the police that it is an emergency and you need help.

Reception will then call the manager to keep them up to date on the incident.

Wednesday, November 28, 2007

Automatically Insert Holidays in Outlook

Automatically add holidays to Outlook's calendar

You know that New Year's Day falls on January 1 every year, but not every holiday is as easy to remember. Pesky ones like Memorial Day, Presidents Day, and Thanksgiving slide around the calendar. Make sure you don't plan for a closing or other important meeting on a holiday by automatically adding them to your Outlook calendar. Go to Tools > Options and select Calendar Options. Click the button labeled Add Holidays.

If your calendar doesn't display holidays after you follow the above steps, it's probably because your version of Outlook is too old. Outlook 2000, for example, doesn't support holidays past 2007 even if you've downloaded all its updates. If your Outlook version is newer than 2000 and you still don't see the holidays listed, visit the Microsoft Download Center and type Outlook holiday update in the search box. You can download a free holiday update that will take you through 2012.

No Sales Meeting

A Reminder

There will be no sales meeting tomorrow - 11/29

Thank you
Bob

Tuesday, November 20, 2007

Thanksgiving

Have a great Thanksgiving! We all have a lot to be thankful for - not the least of which is working with a bunch of great agents and staff.

The office will be closed on Thursday, but we will be open Friday and, of course, thru the weekend.

8511 Wood Forest - New Listing


Tuesday, November 13, 2007

Thursday Thanksgiving Potluck

Folks,

Please remember that we have duty lottery this Thursday morning and we have our annual Thanksgiving Potluck lunch here at the office this Thursday at noon.
Look forward to seeing you all. Bring your favorite dish (or, whatever you signed up for) and come enjoy.

Regards
Bob

Friday, November 2, 2007

Great Eats at Perry Homes Open House


Here is a link to the info regarding a scrumptious lunch at Perry Homes in Trinity Oaks on the 13th.

Thursday, November 1, 2007

Duty Lottery

We will hold our duty lottery drawing and scheduling on November 15 at 8:30 sharp just prior to our regular sales meeting.

Thank you
Bob

What happens in foreclosure and the homeowners rights

here is a link

Wednesday, October 31, 2007

November 6 Election - TAR Recommendations on Amendments

Nov. 6 constitutional-amendments electionTexas Association of REALTORS® recommendations on constitutional amendments
There are 16 proposed amendments on the ballot November 6. The Texas Association of REALTORS® recommends supporting the following propositions:
Proposition 3 - TAR recommendation of support"The constitutional amendment authorizing the legislature to provide that the maximum appraised value of a residence homestead for ad valorem taxation is limited to the lesser of the most recent market value of the residence homestead as determined by the appraisal entity or 110 percent, or a greater percentage, of the appraised value of the residence homestead for the preceding tax year."
Proposition 6 - TAR recommendation of support"The constitutional amendment authorizing the legislature to exempt from ad valorem taxation one motor vehicle owned by an individual and used in the course of the owner's occupation or profession and also for personal activities of the owner."
Proposition 7 - TAR recommendation of support"The constitutional amendment to allow governmental entities to sell property acquired through eminent domain back to the previous owners at the price the entities paid to acquire the property."
Proposition 8 - TAR recommendation of support"The constitutional amendment to clarify certain provisions relating to the making of a home equity loan and use of home equity loan proceeds."
Proposition 9 - TAR recommendation of support"The constitutional amendment authorizing the legislature to exempt all or part of the residence homesteads of certain totally disabled veterans from ad valorem taxation and authorizing a change in the manner of determining the amount of the existing exemption from ad valorem taxation to which a disabled veteran is entitled."
Proposition 12 - TAR recommendation of support"The constitutional amendment providing for the issuance of general obligation bonds by the Texas Transportation Commission in an amount not to exceed $5 billion to provide funding for highway improvement projects."

The Texas REALTOR® license plate is now available!
Let everyone know you are proud to be a Texas REALTOR®
Frequently asked questions
How much do they cost?The plates cost $30, plus the amount of your regular registration fee. Renewal each year will cost $30, and replacement plates will cost $5.30. Personalized "vanity" plates cost an additional $40. (TxDOT may change these prices in the future.)
Must I be an active REALTOR® to purchase a plate?Yes. The "I Am A Texas REALTOR®" license plate is only for use by active Texas REALTORS® .That means you must be a REALTOR® member of the Texas Association of REALTORS®. The plate is not available to other member classes of the association; nor is it available to real estate agents and brokers who are not REALTORS®.
How do I order my plate? Texas REALTORS® can download the TxDOT application (member login required).
Is there some type of pro-rated fee to synchronize my new plate with my current vehicle registration? Yes, assuming you’ve already renewed your vehicle registration and then decide you want the specialty plate. In this case, your vehicle registration expiration date will need to be adjusted to correspond with the expiration of the specialty license plate. If necessary, additional fees will be collected to make this adjustment. Usually it’s $5 to $6 per month for several months to get your vehicle and new plate “synchronized.” You may be required to exchange your current windshield validation sticker to your county tax assessor-collector for a new one. All this will be worked out when you pick up your new specialty plate.
Does the state get this money?$22 of the proceeds received from the sale of this plate will go into the Texas Association of REALTORS® Housing Opportunity Foundation established to promote affordable housing in Texas.
Can I get a personalized "vanity" plate with the "I Am A Texas REALTOR®" design?Yes, for an additional $40, you can get a personalized plate of up to five characters (subject to TxDOT requirements).

Monday, October 29, 2007

Please do not despair the current market

POINT OF VIEW: From the President of The National Association of REALTORS®

Stay PositiveWell, it has been quite a year to be president of the NATIONAL ASSOCIATION OF REALTORS®! The old saying “timing is everything” certainly plays out in today’s marketplace.The year 2007 has been full of surprises, both positive and negative, that have had a direct impact on your business and mine. Our business environment is more competitive than ever, and the media have risen to new heights in trying to discredit our industry. Yet, we carry on with our heads held high and our REALTOR® ideals intact.Meanwhile, we’ve all read the stories of doom and gloom in the housing markets. Our business (like everything in life) has cycles. But home buyers and sellers haven’t disappeared. In fact, NAR expects the volume of home sales this year to be comparable to that of 2002, the second year of the housing boom. Next year, we expect that continued low interest rates and reduced prices will bring even more buyers into the market. NAR is forecasting more than 6.2 million existing-home sales in 2008, up from an estimated 5.9 million this year.As REALTORS®, we need to make sure that consumers see more than the media’s picture of our industry. The great thing about being a REALTOR® is that we don’t have to do it alone.Every day, your association leadership and staff speak to reporters about a wide range of issues, including the housing markets. We emphasize that conditions in many markets are positive and suggest that consumers talk to a REALTOR® about opportunities in their market. Our Public Awareness Campaign is helping to get the word out, too, that now might be a great time to buy.An African proverb says, “Smooth seas do not make skillful sailors.” I believe today’s competitive environment presents us with a significant opportunity — a chance to improve our skills and to prove that we’re the first and best resource for anyone looking to buy or sell real estate. If we stay positive and use all of the resources available to us as NAR members, we’ll continue our great success — today, and for many, many years to come. This month’s magazine, in fact, talks with REALTORS® who are honing their skills to become even more effective and efficient in the current market. At REALTOR.org, you’ll find a huge range of business tools to help you do the same. Take the time to check it out!It has been my great privilege to serve you and to represent our industry during 2007. As we move into 2008, I ask you to take to heart this poem, published anonymously, that I think puts our challenges, as real estate professionals, in perspective.Take time to work. It is the price of success. Take time to think. It is the source of power.Take time to play. It is the secret of perpetual youth.Take time to read. It is the fountain of wisdom.Take time to be friendly. It is the road to happiness.Take time to love and be loved. It is nourishment for the soul. Take time to share. It is too short a life to be selfish.Take time to laugh. It is the music of the heart.Take time to dream. It is hitching your wagon to a star.

HEADS UP FOR RELOCATION ASSOCIATES

Pass It On: Online Relocation Certification Deadline


Please make sure that your relocation leaders are aware of an important upcoming certification deadline. Due to the steady increase in volume, all those handling inventory properties must be re-certified in that discipline by Dec. 31. In addition, anyone in your company accountable for relocation-including relocation-certified sales professionals who were previously certified by our written exam-must be re-certified via Prudential Relocation's online modules for Marketing and Destination Assistance by May 1, 2008.

Relocation directors/contacts must complete and pass all three modules: Marketing Assistance, Destination Services and Inventory Property. All sales professionals who receive Prudential Relocation Referrals must be certified in the area of the referral. Please note that the non-PREA Relocation Network backup brokers had to be re-certified by the end of 2007's first quarter.

If you need your relocation ID number and/or instructions on how to access the program via PREA Center, or have additional questions, contact your Broker Alliance Management specialist.

Monday, October 15, 2007

Rotary Wild West Day

http://cid-38feea6b6da96b9e.skydrive.live.com/self.aspx/Prudential/wwd.pdf

Do You Want Great Family Entertainment This Saturday, October 20. Please click on the above link and come on out.

Thursday, October 4, 2007

Justify Your Commission and Don't Make these mistakes

The link below will take you to two .pdf files with some very sage advice and good training for all of us.

Good Reading

Bob


http://cid-38feea6b6da96b9e.skydrive.live.com/browse.aspx/Prudential/

Another Positive Report on SA Foreclosures

Tuesday, August 14, 2007
San Antonio foreclosure rate down, recent study reports
San Antonio Business Journal - by Tricia Lynn Silva
On a recent Top 100 list, San Antonio didn't even rank in the Top 20.
And that's a good thing.
Irvine, Calif.-based RealtyTrac Inc. has released its list of the Top 100 cities with the highest foreclosure rates.
Between Jan. 1 and June 30, 2007, San Antonio reported 6,409 foreclosure filings -- which equates to a rate of one filing for every 112 local households. The city's current foreclosure rate earned it the No. 43 spot on RealtyTrac's dubious Top 100 list.
The current foreclosure rate here marks a 15 percent decline from the rate posted just six months ago, according to RealtyTrac. On a year-over-year basis, San Antonio's foreclosure rate was down 1 percent as of June 30, 2007.
The cities that had the luck to be in the bottom three of RealtyTrac's Top 100 list were McAllen, Texas; Greenville, S.C.; and Richmond Va.
The McAllen/Edinburg/Pharr metro reported a foreclosure rate of one filing for every 1,494 households, according to RealtyTrac's mid-year report. Greenville and Richmond reported one foreclosure filing for every 1,721 and 2,319 households, respectively.
"This report clearly demonstrates that not all local housing markets are flooded with foreclosures," says RealtyTrac CEO James J. Saccacio. "... Foreclosure activity seems to be subsiding in parts of Texas, South Carolina and other states ... ."
The cities taking the top three spots: Stockton, Calif.; Detroit and Las Vegas. Stockton recorded a foreclosure rate of one filing for every 27 households. Detroit and Las Vegas recorded a rate of one filing for every 29 and 31 households, respectively.
RealtyTrac (www.realtytrac.com) operates a national online database of available properties for sale.
All contents of this site © American City Business Journals Inc. All rights reserved.

San Antonio Unemployment at 7 Year Low!!!

San Antonio's August 2007 unemployment rate report - 9/21/2007(San Antonio: Employment)
San Antonio's unemployment rate fell to a seven-year low during the month of August, according to figures released by Alamo WorkSource. Total nonagricultural employment in the San Antonio metropolitan area grew by 2,300 jobs during the month of August 2007. For the entire 12 months ended in August, San Antonio employers added 14,400 jobs for an annual growth rate of 1.8 percent. Education and health services added 1,200 jobs during the month, while government employers added 800 jobs. The leisure and hospitality sector lost 600 jobs while the information sector lost 100 jobs during the month of August. The trade (which includes retail), transportation and utilities sector added 900 jobs in August and the financial activities sector added 100 jobs in August. For August, the unadjusted unemployment rate of 4 percent is lower than the 4.6 percent recorded in July. State and national unemployment rates for August were 4.2 percent and 4.6 percent, respectively. [San Antonio Business Journal]

Wednesday, October 3, 2007

Monday, October 1, 2007

Foreclosure Increase Slightly for Year - October Foreclosures Decrease!

Delinquent mortgages have led to a total 7,525 foreclosure filings over the course of this year in Bexar County, according to the latest report released by Foreclosure Listing Service Inc. (FLS).
The data is based on filings for real estate properties that are to be auctioned off on the steps of the Bexar County Courthouse. The figures are current as of Sept. 11, which was the deadline for filing foreclosure notices for the Oct. 2 auction.
The year-to-date figure of 7,525 filings marks only a 4 percent increase from the 7,235 foreclosure filings posted over the same period last year, the FLS report states.
The foreclosure filings encompass all types of real estate assets, including residential and commercial properties, vacant land and vacant residential lots.
As for what is on the plate at the October Bexar County auction, a total of 726 foreclosures filings have been posted for the upcoming event -- a 2 percent drop from the 711 filings posted for the October 2006 auction.
In the metropolitan area, FLS reports that there were 796 foreclosure filings for the upcoming October auction. That figure marks a 2 percent decrease from the 809 postings for the October 2006 auction, FLS adds.
The San Antonio metropolitan figures include foreclosures in three counties -- Bexar, Comal and Guadalupe. October 2006 figures for the three-county region were not available.
Carving out figures for residential foreclosures for Bexar County, a total of 641 postings were filed for the upcoming October auction -- virtually unchanged from the 639 postings reported last year.
For the San Antnonio metropolitan area, a total of 697 residential postings were recorded for the October auction -- down 1 percent from the 701 filings last year, FLS reports.
While any sign of a slowdown in the foreclosure rate is welcome news, San Antonio may not be out of the woods yet, according to FLS President George Roddy Sr.
"In San Antonio, the foreclosure pace may be slowing for a moment, but the road is still very long," says Roddy, who points out that, on average, the mortgages being foreclosed on now date back to mid-2002.
"So without even considering the subprime factor in this equation, a tremendous amount of financing and refinancing has taken place during the last five years," Roddy continues. "That's a strong indicator that we will be dealing with this fall-out for at least four or five more years in San Antonio, if not longer."

Three Nonverbal Keys to Negotiating

Three Nonverbal Keys to Negotiating
Pat Mayfield, for Yahoo! HotJobs

Whether settling a contract or nailing down salary terms, successful negotiators use nonverbal techniques to increase their power and enhance their impact on the outcome. Here are three focal points that will help build your negotiating power.

The Power of Body Language

Using body language is as important as reading body language. Practice these guidelines until comfortable. The power standing position is: feet slightly apart and planted to the floor; shoulders comfortably back; neck straight, not tilted; stomach in; and arms comfortably by your side. Also use this stance when entering a room, except walk with a comfortable stride -- not too slow and not too fast.
Posture and Stance:
Stand or sit up straight. Don't slouch or lean against anything.
When seated, place both feet flat on the floor, not crossed or tucked under the chair.
Lean forward to exude energy, or lean back to appear more relaxed.
Don't cross your arms across your chest as a defensive move.
Hands:
Don't touch your face or cover your mouth.
Don't touch the other party except for the handshake.
To increase trust, keep both hands out in the open, not in your pockets or under the table.
Do not grip your hands or clasp in the prayer position.
The Power of the Eyes
Most people show their true feelings through their eyes. To build confidence:
Do:
Make direct eye contact with everyone involved.
Smile comfortably with your eyes as well as your mouth.
If possible, watch the pupils of their eyes. Pupils dilate when they see something they like.
Don't:
Stare or glare.
Look away when someone is talking to you.
Roll or rapidly move your eyes.
Blink often. The more a person blinks, the less he or she is trusted.
External and Internal Power
External power is having a strong appearance. If the negotiation is on your turf, your work area is part of the external power. Internal power is having genuine confidence.
Why are these types of power so important? Because if your external appearance or internal attitude turns off the other party, you may never get them to agree with you.
To increase external power:
Keep the negotiating environment appropriate to the situation.
Be dressed and groomed appropriate to the situation.
Speak slowly and clearly, and project with a strong full voice. The other party must be able to hear and understand you before you can get what you want.
Lower your voice tone to avoid a weak, high-pitched tone.
Be courteous.
To increase internal power:
Practice a mock negotiation several times. Practice is the best-kept secret of great negotiators.
Be thoroughly prepared. Know what you want and what you will give. Predict what the other party will want and will be willing to give.
Have everything you need with you to keep from getting flustered.
Truly believe in yourself.

Pat Mayfield is the president of Pat Mayfield Consulting, LLC, based in San Francisco and Pleasanton, California. She specializes in sales and marketing solutions, working with companies of all sizes.

Friday, September 28, 2007

Death, Divorce and Real Estate

Please put on your calendars this training date.

Collete Jensen and her United Title staff will lead us in a discussion of "Death and Divorce" how it affects the contract and closing. Probably something we should all be aware of.

10 AM here in our training room
Wednesday 17 October

Thank you and have a great weekend.

Bob

Short Sale Article

Please click on the link below which will take you to a .pdf file on short sale. It is a good article that makes working a short sale easier to understand.

http://spacklequeen.googlepages.com/shortsaleprimer

Wednesday, September 26, 2007

Open House Show Taking Off!!!

Note from the Shows Producer:

Dear Bernie and Bob,

I wanted to thank you personally for advertising on The Open House Show. We hope we become not only a powerful listing tool for your agents, but also a powerful venue to advertise your homes.

Our Nielsen overnight ratings are in for our first and second episodes:

On Sunday, 9/16, we received a 0.4 Household Rating, or 3,100 homes.

On Sunday, 9/23, we received a 1.1 Household Rating, or 8,500 homes!!!!

Let me put that into actual viewers. A household has an average of 3.5 -4 people. That's around 34,000 viewers! Imagine where the show will be in six months when people start to change their viewing habits to watch the show! We strongly encourage you to place our logo on your website to further grow our exposure. Don't forget we have sign rider artwork and listing flyers that you can print up from our website.

Further, the website is receiving around 1,019 unique visitors every day. Imagine where that number will climb as the ratings climb.

By suggestion from one of our San Antonio clients, we have made the agent photos significantly bigger for next Sunday's show. I have actually applied the graphics change to all our shows in all our markets.

Again, we are a small company that wants to provide you with inexpensive, quality advertising. We know our clients work hard for their success, so do not hesitate to call me, Amy, Jaime, or Esther for any reason or with any suggestions. We want to help you succeed.

All the best and with much thanks,

Robert Bettes

Open House Directionals

We are down to 3 Open House Directionals and we need to ask everyone that if they have any hiding anywhere (even in plain site) that you bring them in ASAP.
Thank you
Bob

Tuesday, September 25, 2007

Thursday - Town Hall Meeting and Previews

We do have three previews and a REALTOR open House of Jeanne and Andy following the Townhall Meeting. We will meet back at the office after the Townhall at about 10:15 and leave from there for the previews and open house.
Thank you and we look forward to seeing you at the Townhall Meeting and then the previews.

Regards
Bob

Attendance of sales meetings and previews is a vital part of a company's well-being. If you are participating in company referrals - Prudential or E-Team - attendance is expected.

Take Care with E-Cards

Just a reminder to our great agents. Please be careful about how many e-cards you submit to our database of San Antonio agents. Please limit your announcements to the entire mls agent database to 1) New Listings 2) Price Reduction 3) Other new incentives or bonus.

Please remember, agents can choose to opt of out receiving our E-Cards.

Emilio;s $5,000 Price Reduction


Thursday, September 20, 2007

Prudential Don Johnson Privacy Policy

Please click on the below link which will bring you to a .pdf file with our Privacy Policy. It is extremely important that each one of us reads and understands this policy and follow it to the letter. The fines for not protecting our customers/clients privacy are very steep and we do not want the fame.

http://spacklequeen.googlepages.com/prudentialdonjohnsonprivacypolicy

Corrine's New E-Card for Inwood Hghts Listing


Corrine's Lantana Mesa E-Card


Yahoo Article on Impact of Fed Rate Cut on Housing

Will Fed cut boost housing?
The Federal Reserve's aggressive half-point cut could bring more buyers to the housing market. » Analysis

Wednesday, September 19, 2007

Option Period and Seller Repairs

Source: TAR

After the buyer finished his inspection of my client's home, we negotiated several repairs to be completed by the seller, and the parties signed an amendment (TAR 1903) reflecting the items to be repaired. Three days later, the buyer sent the seller a notice that he was terminating the contract under his termination option (Paragraph 23). We are still within the option period stated in the original contract. The seller is upset because he already repaired two of the five agreed-upon repair items. Can the buyer still exercise his right to terminate the contract under the termination option after the parties have agreed to the repair provisions contained in the amendment?
A buyer does not automatically give up his right to terminate the contract under the termination option because the parties negotiated and signed an amendment that provides that the seller will do repairs to the property. If Paragraph 7 of the amendment was checked, indicating the parties had included the buyer's waiver of his right to terminate the contract under the termination option in the amendment, then the buyer could no longer exercise that right to terminate once the amendment became effective. If the buyer has not waived his right to terminate under the termination option, the buyer is still entitled to exercise that right within the option period stated in the contract. Careful preparation of the amendment to reflect the parties' intent concerning the waiver of the termination option by checking (or not checking) Paragraph 7 of the amendment is important.
It should be noted that under the provisions of Paragraph 7 of the TREC contracts, the seller is obligated to complete all agreed repairs prior to closing (unless the parties have otherwise agreed in writing). A seller might want to consider waiting to do repairs until after the buyer's right to terminate under the termination option has expired or has been waived according to the terms of the contract.
For other legal topics, visit the Legal FAQs on TexasRealtors.com. Top

Shirley Announces $2,000 Buyer Incentive on Buck Creek


Kelli Kay's New E-Card


Corrine's New E-Card


DirectTv Realtor Referral Benefit

Introducing great customer/client benefits. You win too. Refer your customers to Direct Sat TV for their DIRECTV service and you will earn $40 USD. When your customers activate DIRECTV service on your recommendation, we will send you a check for $40. Customers receive a four-room DIRECTV system, a Digital Video Recorder or High-Def receiver (after mail-in rebate), free professional installation, and a $50 gift certificate to Lowe's Home Improvement Centers. Details at http://www.directsattv.com/realtor-referral.asp
Phone: 910-693-3000 ext. 1419 or ext.1409
Contact Heather Adams or Kim Whitaker
Email hadams@tridentmarketing.com or kwhitaker@tridentmarketing.com
Website
www.directsattv.com

Tuesday, September 18, 2007

Duty Lottery

The duty lottery for October and November will be held this Thursday morning (9/20) beginning at 8:30 sharp, before the sales meeting.
Anyone interested in duty shifts please be here.
Regards
Bob

Monday, September 17, 2007

9-13 Sales Meeting Notes

The link below will take you to a .pdf file with notes from last week's sales meeting.

http://spacklequeen.googlepages.com/9-13salesmeetingnotes

Prudential Spirit of Community Program

The link below will take you to a page with a .pdf file explaining all you need to know to get the youth in your life to participate in this great program.



Please read it and get the youngsters



http://spacklequeen.googlepages.com/prudentialspiritofcommunityprogram

Tuesday, September 11, 2007

Don't Quit on your E-Prospects

The internet has changed the dynamics of marketing. The process is very different from, for example, a duty call. With the internet, we are often dealing with consumers often in the very early formative stages of buying. The internet is like the famed Library of Athens in ancient times. It is a repository of virtually all information. People using the library, like the internet, often simply start out just browsing. They want to be left alone to browse the library until they are ready to check out. You need to give them some space. However, a browser can easily become a buyer. Do not make the mistake of pigeon-holing browsers and assuming they remain just browsers. Internet browsers often like the anonymity that the internet allows. They can come and go as they please and often do not feel they owe the professional providing the service the most common of courtesies. For that reason, it is rarely a good idea to dispose of an internet lead merely because someone has become unresponsive. If contact has been made, you should keep the avenue open until they tell you to go away. To illustrate this point, I will use a true story involving one of our sales associates and an interent sales experience.

Some months ago, this agent received a scrubbed internet lead. The prospect had been spoken to and had accepted being contacted by a sales associate. After an initial contact, the prospects did not return any calls or e-mails. However, this did not dissuade the agent from periodically calling or e-mailing. After many months the agent was ready to give up on them. However, she kept the prospect in her inventory. One day, out of the blue, the prospect called and indicated they would be in town the next day and wanted to see homes. After a day or two of showings, the prospects left town and once again would not respond to e-mails or return phone calls. This went on for several months until once again the agent was contacted once again to let her know that they had entered into a new home contract and the agents name had been entered on the contract. Once again the buyers left town and, guess what? They are still not responding to e-mails or telephone calls. However, the contract is real and is a very nice sale.

I find that behavior very interesting and in a sense unique to the internet side of our business. Although the above example is very unusual, it is not at all uncommon for agents to quit on internet business because they are unable to maintain steady contact. However, agents should always keep in mind that often the time frame for the internet is substantially longer than almost all other leads. It is not uncommon for someone to begin searching a year or more out from buying. They are not in a hurry and make sure that your approach is not in a hurry. Tailor your communication efforts keeping that in mind. They will generally not want to be deluged or chain called - especially if they are many months away from buying. However, keep in mind also that they do not know you (like a duty call) and the internet sense of anonymity often allows a consumer to be somewhat less considerate with your professional feelings. The bottom line is to not quit on a internet prospect because they are highly unresponsive - especially if you know they are long term in nature. Keep reaching out. You might be pleasantly surprised.

Shirley's New Point Bluff Listing


Jumpstarting Your Business

September 11, 2007 –Excerpted from Realty Times
Feature Article by Brian Hilliard

Step #1: Create a "Hit List" of friends and family

How extensive should this list be in terms of the number of people, and how far back should they go? Start with an 18 to 24 month window, and write down any friends or colleagues they've had a relationship with over the past 1.5 to 2 years. Obviously family members are excluded from this criteria since presumably, you've known them longer than that. But for people you met in the Garden Club or from a past Professional Association, I'd say 2 years is the maximum amount of time where I'd feel comfortable calling up someone to let them know what I'm doing.

And as far as an ideal number of people is concerned, that really depends on what you did before your new career. But don't worry, whether your list is 5 people or 50, just focus on the folks who you think would be interested in helping you out, and we'll take it from there.

Step #2: Schedule some time in the day and start making your calls. Ideally, you'd like to knock out your calls in the shortest time possible, but with so many other things going on, that might not be feasible. Try starting off with an hour a day, say between 8:30 and 9:30 am if you're calling people at work, or 8 and 9 pm for family or calling folks at home.

You figure about 10 calls per hour, about half of which you'll need to leave a message, and that should get you through the list at a pretty fast clip.

In terms of the exact conversation itself, that really does depend on how well you know this person, when was the last time you talked, and things like that. So a hard and fast "script" is nearly impossible for me to provide. However, here are some things to keep in mind:


Re-introduce yourself, tell them where you know them from, and see if they have a minute to talk.
Let them know that things have really been busy lately and you're sorry that it's taken so long to catch up.
Ask what's been going on in their life since the last time you spoke.
Listen for ways where you might be able to help them.
Tell them a little bit about what you've been doing, and how you've taken up a career in real estate.
Ask who they know that is interested in buying or selling real estate. Ask if they wouldn't mind being included in your online newsletter, where they can get "tips and tricks for buying and selling their home." (Don't worry if you don't have an online newsletter yet)
Thank them for their time and promise to keep in touch.

Cost of Living Comparison Calculator

There are a number of web sites that provide cost of living comparisons. Here is a link to one that I like. It not only compares the cost of living between your current city and your proposed city, but it also gives you a feel for how much more you can expect to pay. For example, San Francisco costs 155% more to live in than San Antonio, which means that it would take a $255,000 salary to equate to a $100,000 salary in purchasing power in San Antonio. However, similar jobs may only expect to receive about 37% more in salary if they make the move. That is not a good trade-off.

Monday, September 10, 2007

2007 Christmas Party - Calendar Heads-Up

Thanks to our staff for arranging our Christmas party. We had such a great time at La Hacienda for Ann's 8oth birthday that we decided it would be a great location for the Christmas Party.

We have scheduled our Christmas party for December 7th at LaHacienda at 7:00 P.M. More details will follow.

Price Reduction 57 N Inwood Heights


Betsy's New Listing


Wednesday Training

Please remember that this Wednesday we are going to go over the preparation of the ERC/BMA (Employee Relocation Council/Broker Market Analysis). This is the form we all use for relocation business. All are welcome but we really want to see the folks that are uncomfortable filling out the ERC/BMA at the class. This is also a good exercise for the proper preparation of any market analysis that we might need to do for buyers or sellers.
See you on Wednesday - 10 AM.
Regards
Bob

Corrine's Lantana Mesa Great Price Reduction


Tuesday, September 4, 2007

Affiliate Assistance Hotline

Have any questions about Prudential resources? Looking for a Prudential Resource? Having a problem with E-Cards? Need more information on Online Seller Advantage? Need help identifying or understanding various Prudential benefits?

The Affiliate Assistance Hotline is manned by knowledgeable Prudential staff. Their goal is to answer all your Prudential questions. If they don't know the answer they will find it.

You can reach the Affiliate Assistance Hotline at 888-732-5778.

Thursday, August 30, 2007

Dress for Success

I saw this on the internet - and although it refers to promotion it really applies to all aspects of our business and social life:

Tom Musbach, Yahoo! HotJobs

"Fashion really does make a statement -- especially in the workplace. What you wear on the job could help determine whether you get promoted, according to a new survey.
In a Yahoo! HotJobs poll on workplace fashion issues, a majority of the general workforce (68%) and HR professionals (82%) believe that how employees dress at work affects their chances for a promotion.
"How you dress at work definitely shapes how others perceive you," says Susan Vobejda, vice president of marketing for Yahoo! HotJobs. "Our survey shows that it's worthwhile to choose your work attire carefully, because those choices could help to move your career forward." More than half of the survey respondents (57%) said they would be willing to buy a new wardrobe in order to get a promotion."

In this day and age, the suit is still in fashion, but we have seen a trend that allows quality collared shirts, However, unless you are selling farm and ranch - blue jeans are never a good idea.

Market Update with Legacy Mortgage

Thanks to Bob Gardner for once again providing a highly informative market update. Bob pointed out that are market remains strong. Although down from the previous year, it is important to note that we have had record markets year after year. Our current market would have been another record market two years ago. We will post their report information as a scanned document to this post later. It will be very useful for marketing purposes.

Lynanne's New Listing - E-Card


Wednesday, August 29, 2007

E-Team Meeting

Thanks to the E-Team members that showed up for the E-Team training session with Leslie Walsh of Prudential. Several great items she shared: (1) you can create a saved search for your registrants who have not saved a search (2) you can save a listing to their portfolio; and (3) you can turn on subscriptions. These are all great ideas. However, we do recommend that you send an e-mail telling your registrant what you are doing and giving them the chance to respond with an opt-out for the change you made to their profile.

Kelli's New Listing - another E-Card


Tuesday, August 28, 2007

Open House Show - Update

Just a reminder, if you committed to the Open House Show, you need to come into the office today and sign the contract and credit card agreement. The contract was supposed to have been returned to their offices yesterday (o8/27).

Shirley's Buyer Bonus


Thursday, August 23, 2007

Congratulations to our E-Team

Last December, our E-Team conversion rate was at 8%. We overhauled the process and by February, the new system was in place. Essentially starting over, with a new E-Team the conversion rate for the last 12 months now stands at 14% - a 75% improvement. Although our 14% rate is the best in the San Antonio market, it does not reflect where the E-Team's numbers will be. The numbers reflect over a half a year under old policies and really only about 4-5 months under the new program. Since much of the E-Team business is long-term - we have not fully tasted the fruit of our hard work.

Once again, congragulations to our E-Team and we look forward to even more substantial improvements in the future.

Welcome to Mary Longi


We have a new agent in our office. Mary Longi is good friends with Debbie Brasseaux. She has been grabbing duty and really getting after it. When you have a chance, please give Mary a friendly Hi!

Monday, August 20, 2007

Open House Show

If anyone is interested, things need to happen pretty quickly. Amy just e-mailed me and there are only 9 spots remaining out of the 30 for the entire show.

Friday, August 17, 2007

Sales Meeting Notes from 16 August

http://spacklequeen.googlepages.com/august16salesmeeting

Please click on the above link to read some very interesting articles that I had prepared for yesterday's sales meeting

Thursday, August 16, 2007

The Open House Show

Amy Bettes gave a nice presentation at our sales meeting regarding a new TV show that will be aired on Fox on Sunday mornings (as I recall) that had an interesting format. For $95 a week an agent (or group of agents) can commit to a spot to advertise their listings on the show. For example, if six agents decided to share a spot - once very six weeks an agent would essentially be responsible for paying the $95 and getting their spot. The advertising agent will receive a DVD of the show where their spot runs and they will generate and host a virtual tour for the agent. The virtual tour could be linked to our MLS and looked preety cool. If you want to see more, please go to the http://www.theopenhouseshow.com/ .

Now here is the cool kicker. If a group of agents get together and make a commitment (they sign the commitment - not the company), then the company will match that commitment. For example, let's say that 8 agents got together and committed. Instead of having one spot every 8 weeks, they would have one spot every 4 weeks - basically reducing the cost to $45 for the spot.

That is an awesome deal and I would encourage a group of agents to make a commitment.

Wednesday, August 15, 2007

Hilarious Real Estate Site

Courtesy of Debora Longoria and and the Virginia Association of Realtors - check out this link to check out the site

Monday, August 13, 2007

Betsy Sparks New Listing - E-Card


Bob's Training/Sales Meeting Update

Please remember this Wednesday - 10 AM we have a great buyer presentation presented to us by Pam O'Bryant. We would like a good showing. Pam always puts on a great class and we always learn from her.

And then… Thursday Sales meeting, we have something very interesting, a company talking to us about open houses, and we have 4-5 previews. We would like a great attendance at both.
Thank you.


Bob

Shirley's Just Listed E-Card


Friday, August 10, 2007

Custom Articles

Just a reminder for our sales associates: Prudential develops a provides a monthly article available for distribution under your name. That's right - you have the right to publish this material under your name.

We are all familiar with the many community newspapers in our area i.e Bulverde, Canyon Lake and the various recorders. There are also many HOA publications and other neighborhood publications. Many of these community papers are looking for content. They often need articles to publish in order to fill space.

If you contact the papers, you have a great shot at being a contributing writer. You simply use one of the hundreds of articles prepared by Prudential for release. You add your name and the company name - provide them your picture - and you get free advertising.

It only takes a few minutes to send these materials in to a publisher.

Could that benefit your business?

Kelli's New Listing - Cool E-Card


Prudential's E-Cards are the best in the industry. Here is an excerpt of an E-card for Kelli's new listing.

Thursday, August 9, 2007

Agent 24/7 Video and E-Card


Click the image for the Agent 24/7 Commercial. This exact same video is also available through one of the E-Cards that are available for free.

Great Gas Price!

FYI - I saw gas for under $2.60 at the Walmart inside 410 on Jones-Maltsberger.

Wednesday, August 8, 2007

Sales Meeting - August 9th

Don't forget the special meeting tomorrow. The Center for Living Education will be holding a "Lunch with the Expert" lunch and learn seminar. Dr. Webbg is coming to our office to give an informative presentation on how to incorporate a healthy diet into our lives. The presentation is entitled, "the Science of Nutrition: How a Healthy Diet Creates a Healthy Future" and will start at 9 am in the training room. The presentation will last approximately 45 minutes.

Please show up for our meeting on time this Thursday.

In addition, there will be a free lunch from Subway provided for those who sign up. So if you are interested in learning how to lead a healthier lifestyle and would enjoy a free lunch provided by Subway, then please RSVP to Patti.

Thursday, August 2, 2007

Betsy Sparks New Grandchild

Make sure everyone asks Betsy about her new Grandchild. Her second grandchild is Cambri and she was born in Stephenville yesterday. Cambri was 7 pounds 13 ounces.

Agents of the Month

Congratulations to Jeanne Desha - our Agent of the Month for July. The agent of the month has the highest combined volume of listing and closed sales dollars. Jeanne was the listing agent of the month. Deborah Brigham was the sales agent of the month.

Is that agent licensed?

Within our industry, you must be licensed by the State of Texas to sell real estate. The question that agents sometimes ask is: "Is that other agent licensed to sell real estate?" Anyone can do a license search to make sure they are working with a bonafide real estate agent. The Texas Real Estate Commission has a searchable database of licensed real estate agents. Here is the link.

Forbes- Various City/State Rankings

I am always leery of qualitative rankings of various locales. If you every examine the criteria, it is clear that a certain amount of bias is unavoidable. Regardless of any issues, there are several interesting links available from Forbes.com:

Forbes - Texas Top 4 States for Business
Forbes - San Antonio Top Six City for Flipping Homes
Forbes - San Antonio 36th Ranked for Young Professionals
Forbes - San Antonio Top 4 Market for Home Sellers
Forbes - San Antonio Top 3 Housing Market
Forbes - Texas Top 4 State for Quality of Life

Wednesday, August 1, 2007

E-CARDS - Free, Easy, Powerful


As part of our affiliation with Prudential - their think tank is constantly developing new and improved ways to help our business. Prudential E-Cards are free to our agents. Imagine hundreds of cards honoring every possible event - all beautiful and professionally designed. Imagine animated cards and cards with video. Visualize cards where you can ask questions and get written or multiple choice responses - exactly the way you want them. Imagine cards that can be customized to your own personal design and creativity. Think about virtual cards that cost nothing to send - yet provide you detailed reports on how who is opening and not opening your cards - all the stats a CPA could every hope for. Wonder at the simplicity of importing your database(s) into the system and the ease in sending the cards. When you consider all these things - it makes absolutely no sense not to be using a tremendously valuable tool


I personally have sent out about 50.000 E-Cards in the last 6 months. It is powerful. Using creative approaches - I have achieved over a 30% read rate on some mass mail-outs. Can you imagine sending 8,000 marketing letters and knowing that over 2,400 are read?


The opportunities are as limitless as your imagination. Above, you will see just one great idea - sending e-cards to all your clients of the Dallas Cowboys Schedule. Is that a good idea?


As you develop a database of prospects and former clients - you can easily and cheaply (free) keep them informed about all that is going on in your real estate life. You can share information about property values, tax valuations, real estate trends, interest rates, investment opportunities, parties and other events.


Tuesday, July 31, 2007

Action Pack Training Modules

Whether you are experienced or not, the training tools developed by Prudential are the best in the industry. Agents often ask me where can they find the training tools. As a member of Prudential, you have access to the PREA (Prudential Real Estate Affiliates) intranet site. You can get the registration information from Bob if you don't know it. Once you have logged on try clicking this link. The Action Pack is a 14 module group or self study module approach to training.

San Antonio Not Among Riskiest U.S. Housing Markets

Riskiest U.S. Housing Markets
By Matt Woolsey, Forbes.com
July 17, 2007

Those looking to spin the real estate roulette wheel might want to steer clear of Miami. It ranks first on our list of the nation's riskiest real estate markets.

To view the rest of Woolsey's article at Forbes.com - click here

Recognize this aerial photo?


Did you know that you can go to google maps - type in the address - and select Satellite View or a hybrid satellite view. You can get a pretty good view of a sub-division - down to being able to see cars.


How can you use this feature? Well - if you were marketing a listing in Deerfield, you can grab a photo shot of the street or sub-division and with your photo editor highlight the prospect property. If you have a lakefront property, you can have a dramatic aerial view of the area and subject property.


Here is a hint - once you find the property and zoom in - hit the shift and print scr buttons to copy picture to your computers clipboard. Once you have a picture in your clipboard - you can paste it into your document or paste it into your photo editor program - from there you can resize and do as you like to make the photo work for your purposes.

D'Ann Harper's Husband Passes Away

Notice Received from SABOR: "Good afternoon:
It is with great sadness that I report to you that Herb Harper (D'Ann's husband) passed away this morning. I understand that in lieu of flowers, contributions can be made to Coker United Methodist Church or the Alzheimers Association.
The services are as follows:
Visitation - Friday, August 3, 2007, 6 until 8 PM Porter Loring North 2102 N. Loop 1604 East
Funeral - Saturday, August 4, 2007, 10:00 AM Coker United Methodist Church 231 E. North Loop Road "

Thursday, July 26, 2007

July 26 Sales Meeting Notes

http://spacklequeen.googlepages.com/july26thsalesmeeting

Agents: Please click on the above link to review today's meeting notes and let me know if you have any questions

Free Postcards and Postage

Are you taking advantage of the Prudential postcard program? We have tens of thousands of high quality postcards available for you marketing. You can send 500 a month by bulk mail and the company will reimburse our bulk mail cost. Is there a better way to get your name in front of your farm area?

Welcome our New Agent


Please welcome Debbie Brasseaux who has joined our company. Debbie is not a new licensee, but she is new to becoming a full-time agent.

Congratulations to Audra


Audra just got a great new listing on 22843 Sabine Summit. It was too late to publish it for the sales meeting report. The list price is $209,000. Send me a photo Audra and I will publish it here.

Duty Lottery

We had duty lottery this morning. We encourage all agents - regardless of their level of experience to participate in duty. Unfilled lottery spots will be put up on the bulletin board for agents to sign up. Unfilled spots will be assigned - so its always a good idea to sign up.

Duty lottery is held on the final Thursday of each month at 8:30 AM before the sales meeting.

Everyone is reminded that attendance of our sales meetings and attending previews is a requirement for participation in company referrals.

TREC FAQ - Do You Know the Answers?

Q: Is a licensed attorney required to hold a real estate license to act as a broker?

Q: Can an attorney get a broker license without first being licensed as a salesperson?

Q: I am the listing broker. An attorney has presented an offer from a buyer that the attorney is representing and wants me to share my commission. Can I do this?

Q: I bought a house from a builder and the builder gave me a 12-month warranty. I have given the builder a list of things that need to be repaired but the repairs have not been made and my warranty is about to expire. How can I make the builder do the repair work?

Q: My wife and I signed an offer to buy a house over the weekend. Now we have changed our minds and don't want to buy the house after all. Can we get out of the deal?

Q: May non-licensees use the promulgated contract forms?

Q: Does Texas have reciprocity with any other states with regard to real estate licensure?

Q: A broker who does not have a written agreement to represent the buyer wants to know what we could do about another broker stealing a client.

Prudential Convention Entertainment




Dana Carvey is a personal favorite of mine and New Orleans is always a popular convention site. Here is some info on the convention. It is early, but never to early to think about it. The convention is a great opportunity for networking. If you press the flesh, you will creat referral opportunities directed to you. The convention is a great training opportunity - with many useful training sessions to help develop your business. Here is the excerpt from the PREA intranet site (http://www.prea.prudential.com/)




Prepare to laugh as comedian Dana Carvey performs his hilarious standup act during Sales Convention 2008. Dana was a cast member of NBC’s Saturday Night Live for seven seasons, where he was best known for his characters The Church Lady, who always asked, “Isn’t that special?,” and Garth, one half of the Wayne’s World duo. He also has been praised for his impersonations of public figures including H. Ross Perot, Bob Dole, Regis Philbin, Woody Allen, Johnny Carson and former President George Bush. After leaving Saturday Night Live in 1992, Dana went on to star on the big screen in movies such as “Wayne’s World,” “Wayne’s World 2” and “Master of Disguise.”Among Dana’s awards are an Emmy in 1993 for Outstanding Individual Performance in a Variety or Music Program and the American Comedy Award as Television's Funniest Supporting Male in 1990 and 1991. Make plans to attend Sales Convention 2008, March 16-18 in New Orleans. Individual packages will be available beginning July 23 at the Early Bird rate of $475.